Reference

Open the 0pp Terms for India

These terms set how your account works, what we may ask from you, and how you can use the site where local law permits.

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0pp Open the 0pp Terms for India
CONTACT PATHS

Switch to the contact routes

If you want help with these terms, use the contact routes after login or the email address shown on our site. We handle requests about account changes, policy questions, and disputes over the wording on this page. Send the same name and contact details you used on the account so we can match the request quickly and avoid delays.

Team online

In-account message

Use the message form inside your account for changes to name, email, or phone. It keeps the request tied to the right record, which helps us verify it before we act.

Email request

Send a clear email when you want a copy of the current terms or need a written reply about a policy point. Include the account details that let us identify you.

Call-back slot

Ask for a call-back if the request needs a live check. We use that time for policy questions, record matching, and any next step that needs your confirmation.

DATA AND SECURITY

Explore how we keep records

We keep only the records needed to run your account, settle a dispute, and meet legal duties.

Data use

We store registration details, contact fields, and account history only for access checks, service messages, dispute handling, and the duties set by these terms or local law where needed.

Cookie use

Session cookies keep your login state active and help the page remember simple settings. If you clear them, some preferences may reset the next time you open the site.

Account safety

Keep your password, one-time code, and device access private. If we see repeated failed sign-ins or a pattern that looks unusual, we may pause access until you confirm the request.

Record retention

We keep account and transaction records only for the period needed to handle your requests, meet legal duties, and resolve disputes. After that, records are deleted or anonymised as allowed.

Correct details

If your name, phone, or email changes, send a request from the contact path on this page. We may ask for a matching document before updating the record.

Policy contact

For access, correction, or deletion requests, write to the address shown after login. Where local law allows, we handle the request and tell you what we can change.

Open answers about your terms

These answers cover the points people ask about most: acceptance, changes, account records, contact paths, and what happens when local law limits access. If your question is about a specific account action, read the current terms first and then send us the details through the contact route on this page. That helps us reply against the right version and keep the paper trail clean.

You agree to the current terms, any page-specific rules shown at sign-in, and the local-law limits that apply where you access the site. If you do not agree, do not continue with the account.

Yes. We may change them when the law, our process, or a service rule changes. The version on this page is the one that applies after it is published, so check the date before you act.

We use your details to open and manage the account, check requests, prevent misuse, and keep records for disputes or legal duties. We do not need extra details unless a specific request calls for them.

Yes. Send the change request through the contact route on this page and include the exact field you want updated. We may ask for a matching document before we change the record.

If local law does not allow access from your location, the site is not available there. We may block or restrict access to stay within that rule and protect the account record.

Use the email or in-account form listed here, explain the issue in plain words, and include the account details we need to find the record. That gives us the context to respond properly.

We keep records only as long as needed for account handling, dispute work, and legal duties. After that, we delete or anonymise them when the law and our process allow.

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