Reference

Open India Legal Terms

This page sets out how 0pp handles legal notices, data use, access, and account records for India.

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Explore Rules by Location

0pp Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We apply this notice with a jurisdiction-first approach. If a rule in your location changes what we can show, store, or allow, that rule comes first and the related feature stays unavailable where local law does not permit it. We may ask for proof of identity,

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region, or account ownership before we act on a request, and we may keep a short record of the request itself for audit and dispute handling. Any wallet entry, whether through UPI, Paytm, PhonePe or Google Pay, stays subject to the same record and retention rules
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once it appears in your account history. If you want a change, use the contact paths below and we will answer against the law that applies to your record.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Switch to Legal Help Paths

Use the contact path that matches the legal issue you want handled. We route requests for copies, corrections, access questions, or notice disputes into a tracked case so nothing gets lost in chat. If the request needs verification, we ask for the account details we already hold and reply on the same channel with the next step and a reference number.

Team online

Email request

Send the request from your registered email if you need a copy of the notice, a correction to personal data, or a location check. We match it against your account record before we change anything.

In-site chat

Use chat for short legal questions when you want a fast route into a tracked case. We keep the same reference in the thread so you can follow each step without repeating yourself.

Written post

If you prefer a paper request, send your name, account identifier, and the change you want. We use the letter to verify identity and place the request into our record set.

DATA AND RECORDS

Browse How We Handle Records

We keep the legal side of your account tied to clear records: what you asked for, when you asked, and how we answered.

Consent log

We store consent choices with a timestamp so we can show which notice you accepted and when. That record helps us answer later questions without guessing or rebuilding the history from memory.

Cookies

We use cookies for session continuity, language settings, and security checks. They are kept short and practical, and you can clear them in your browser if you want to reset the stored session state.

Account security

We protect sign-in with password checks and one-time codes where available. If a message asks for your secret code, treat it as a risk and contact us through the channel listed here.

Retention

We keep legal and account records only as long as needed for audits, dispute handling, fraud checks, and local legal duties. After that, the record is deleted or made unreadable under our retention process.

Change request

To correct a detail, tell us exactly what should change and send the proof we ask for. We reply with the status, the reason if we cannot act, and the date we closed the request.

Access proof

If you want a copy of the data tied to your profile, we may ask you to confirm the registered email or phone number first. That step keeps the record safe from the wrong recipient.

Open Common Legal Questions

These are the legal questions we get most often before someone opens an account or sends a request. The answers stay tied to the law that applies to your record, the contact route you use, and the proof we need before we change or share anything. If your case needs a different process, we say so plainly and point you to the same place to continue.

The law that applies is the one tied to your location and the account record we can verify. If a local rule limits access or data use, we follow that rule and explain the outcome in plain language.

Yes, where local law allows it. We may first confirm your registered email or phone number, then we share the record we can verify and the parts we are allowed to disclose.

Cookies help us keep your session, language choice, and sign-in state steady while you move between pages. They do not replace the legal record, and they can be cleared in your browser.

Send the exact detail that needs changing and the proof we ask for, then wait for the case reference. We use that reference to confirm identity, apply the fix, and close the request.

We keep records only for the time needed for audits, disputes, fraud checks, and duties required by local law. After that period, the record is removed or made unreadable.

Use the email, chat, or written post path listed here, and include your registered details. That helps us tie the request to the right account and reply on the same thread.

If local law does not allow access, we keep the feature closed for that location and say so directly. You can still use the contact path to ask what applies to your record.

Open India Legal Terms

Switch to Legal Help Paths

Email request

In-site chat

Written post

Browse How We Handle Records

Consent log

Cookies

Account security

Retention

Change request

Access proof

Open Common Legal Questions

01 Which law applies to my account?

02 Can I ask for a copy of my data?

03 How do cookies affect my record?

04 How do I correct a detail?

05 How long do you keep records?

06 Where do I send a legal request?

07 What if local law blocks access?

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